“The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.” — VISA Founder Dee Hock

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One of the participants in my writing workshop yesterday made great use of a technique I often recommend. Look at the following two expressions of the same information to see how it works. Expression 1 Bob Smith incurred travel expenses of $2,315 for the year ended December 31, 2006, $2,000 of which was covered by [...]

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Last week I wrote about the essential role of communication in the success of a project. This seems to be generally accepted, and one response to the need is the plethora of software solutions on the market. I am all for using technology to make our lives easier, and I’m sure many of these solutions [...]

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I had a conversation with someone whose project had been seriously jeopardized, and with it his professional reputation. As we talked, it became clear that the problem was the usual culprit: poor communication. A project undertaken within an organization must, by its very nature, be a collaborative effort. A project team may include any number [...]

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