“Peace is not the product of terror or fear; Peace is not the silence of cemeteries; Peace is not the silence of violent repression. Peace is the generous, tranquil contribution of all to the good of all; Peace is dynamism; Peace is generosity. It is a right and a duty.”—Oscar Romero

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In previous Decembers, I’ve often sent you an article I wrote many years ago for a client. This year I thought you might enjoy it in another form, so I’m reading the actual article on video. I hope you’ll enjoy it, and feel free to post your comments. It’s called “Gifts of the Heart”.

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“In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it.”—Robert Heinlein, Author

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If you are a manager, this is the time of year when you are probably involved in performance reviews and goal setting sessions with your team members. Traditionally, employees are encouraged to set goals for their jobs and departments for the coming year, with input from their managers or team leaders. Done well, this involves [...]

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