I’ve just received my author’s copy of a new textbook called “Readings for Technical Communication”, by Jennifer MacLennan, published by the Oxford University Press. Ms MacLennan is Professor and D.K. Seaman Chair in Technical and Professional communication in the College of Engineering at the University of Saskatchewan. This book is an anthology of contributions by [...]

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Many of us are under the illusion that to persuade others to our point of view, we simply have to give them the facts logically and clearly. If only that were true! One reason it doesn’t work that way is that people throw around so many so-called “facts” that are not facts at all that [...]

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I’ve been a member of LinkedIn for a couple of years and Facebook for a few months, but to tell you the truth I hadn’t explored them very far. That’s mainly because I was pretty much baffled by the sites and their complexity. However, I learned from a couple of speaking colleagues recently that they [...]

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“Instrument of Change” is a phrase beloved of consultants and business leaders, its suggested forms ranging from faith to wellness programs to investing in hedge funds! But the fact is that nothing—whether in the busines world or society at large—can change without communication. Even if the change you want to make involves only you, you [...]

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Here’s a video I created to illustrate the eight basic component parts of a standard business letter.

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