Last week I told you about my interview with Tom Cox on Tom on Leadership. If you didn’t catch it, but would still like to listen, click on the link below to listen to the recording. Guidance for the Newly Promoted If you are a recently promoted manager, or if you work with one, you’ll [...]

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“Good morning ladies and gentlemen, and thank you Ron for that kind introduction.” How often have you heard these or similar words from someone who has just arrived behind a lectern and planted a thick sheaf of notes on it? As an audience member, what was your reaction? Starting your presentation with these words sends [...]

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Most of us use “To Do” lists to organize our daily work, and they are supposed to help us do the things we need to do. The reality, however, is that they are often a hindrance rather than a productivity tool. For example, here’s just one of the “To Do” list mistakes we commonly make: [...]

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Problem solving is one of the most challenging tasks for new managers. In this 12-minute video, I share one collaboration model for solving problems. I hope you enjoy it, and as always, please do leave your comments. _evpInit(‘cHJvYmxlbXNvbHZpbmctMS5mbHY=’);

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When people come to us with problems at work, often we’re too anxious to jump in with a solution that is, at best, temporary. A much better way is to have a conversation with the other person, drilling down to find the root cause of the problem. One method of doing this is called the [...]

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