Last week I told you about my interview with Tom Cox on Tom on Leadership. If you didn’t catch it, but would still like to listen, click on the link below to listen to the recording. Guidance for the Newly Promoted If you are a recently promoted manager, or if you work with one, you’ll [...]

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Have you just been promoted, just promoted someone or know someone who’s just been promoted? If so, I encourage you to visitTom On Leadership and listen to me being interviewed by Tom Cox tomorrow, Friday, at 3 p.m. EDT. Tom and I will be talking about how to handle the first thirty days after your [...]

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Problem solving is one of the most challenging tasks for new managers. In this 12-minute video, I share one collaboration model for solving problems. I hope you enjoy it, and as always, please do leave your comments. _evpInit(‘cHJvYmxlbXNvbHZpbmctMS5mbHY=’);

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When people come to us with problems at work, often we’re too anxious to jump in with a solution that is, at best, temporary. A much better way is to have a conversation with the other person, drilling down to find the root cause of the problem. One method of doing this is called the [...]

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Four factors are paramount in defining a person’s emotional intelligence: Social Responsibility In the world of work, we live with other people, people with as many problems and challenges as we do, and who are dealing with them as best they can, just as we are. So when negative things happen at work because of [...]

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